At Websyt, we want you to stay because you’re happy with your site and our service, not because cancelling is difficult. This page explains exactly how cancellation works, so you know what to expect.
To cancel your subscription, complete the cancellation form below. We’ll ask for a few details about your account so we can identify your order, and we’ll confirm receipt of your cancellation request in writing.
We require 30 days’ notice to process a cancellation. Here’s what that means in practice, depending on your billing cycle:
If you’re on a monthly plan: Your service, including hosting of your site, will continue for 30 days from the date we receive your cancellation request. After that, your service ends and your site will be taken offline.
If you’re on an annual plan: Cancelling tells us you don’t want to renew. Your service continues as normal for the rest of your current paid annual period. Your service then ends at the end of that period, with nothing further to pay.
30 days, submitted via the cancellation form.
No. Our terms don’t provide for refunds on cancellation, whether you’re on a monthly or annual plan.
30 days after we receive your cancellation request, your service and hosting will stop.
No. Your site and service continue for the remainder of your current paid annual term. Cancelling simply means it won’t renew. You won’t be charged again once that term ends.
We ask that all cancellations go through the form, as this ensures we have the correct details to identify and action your request properly. You’ll receive written confirmation once we’ve processed it.
We’ll return any materials you originally provided to us. The website itself, including its source code and content we built, remains our property and isn’t transferred to you, and we’re not able to assist with migrating to another provider.
Once your contract ends, all licences to use the site and its content terminate immediately, and access is closed down in line with the timelines above.
We take care of the whole process. Minimal client input.
Opt to pay monthly with NO SETUP FEES.
No contracts, no catches. Cancel whenever you like.